Refund and Return Policy of ESOS AI

Overview: At ESOS AI, we are committed to ensuring satisfaction with our AI Auto Blogs, a digital subscription-based software as a service. We understand the importance of flexibility and transparency in our refund and return policy.

Refund Policy:

  • Eligibility for Refund: Customers are eligible for a full refund within 7 days of their initial purchase, provided they have not violated any terms of service.
  • Free Trial: We offer a free trial period for new subscribers. If a subscriber chooses to cancel their subscription before the end of the 7-day trial period, they will not be charged.

Return Policy:

  • As ESOS AI offers digital products, there are no physical returns. However, customers can cancel their subscriptions within the specified trial period.

Process for Requesting Refund:

  • To initiate a refund, customers must contact us via Facebook message at our Facebook Group. Our team will guide you through the process and ensure a hassle-free experience.
  • Refunds will be processed to the original method of payment used at the time of purchase.

Limitations:

  • After the 7-day period, subscriptions are non-refundable.
  • We reserve the right to refuse a refund if we detect any abuse of our services or violation of our terms.

Customer Support:

  • For any queries or support regarding refunds or subscriptions, please contact us through our Facebook Group.

Policy Changes:

  • ESOS AI reserves the right to modify this refund and return policy at any time, so please review it frequently.