Refund and Return Policy of ESOS AI
Overview: At ESOS AI, we are committed to ensuring satisfaction with our AI Auto Blogs, a digital subscription-based software as a service. We understand the importance of flexibility and transparency in our refund and return policy.
Refund Policy:
- Eligibility for Refund: Customers are eligible for a full refund within 7 days of their initial purchase, provided they have not violated any terms of service.
- Free Trial: We offer a free trial period for new subscribers. If a subscriber chooses to cancel their subscription before the end of the 7-day trial period, they will not be charged.
Return Policy:
- As ESOS AI offers digital products, there are no physical returns. However, customers can cancel their subscriptions within the specified trial period.
Process for Requesting Refund:
- To initiate a refund, customers must contact us via Facebook message at our Facebook Group. Our team will guide you through the process and ensure a hassle-free experience.
- Refunds will be processed to the original method of payment used at the time of purchase.
Limitations:
- After the 7-day period, subscriptions are non-refundable.
- We reserve the right to refuse a refund if we detect any abuse of our services or violation of our terms.
Customer Support:
- For any queries or support regarding refunds or subscriptions, please contact us through our Facebook Group.
Policy Changes:
- ESOS AI reserves the right to modify this refund and return policy at any time, so please review it frequently.